FEMA Crowdsourcing Unit at NRCC

The FEMA Crowdsourcing Unit is the liaison between the emergency management community, Digital Volunteer Networks (DVNs) creating focused crowdsourced products based on current NRCC priorities, and private tech sector companies with existing crowdsourced products that can be leveraged by the emergency management community. These crowdsourced products often contain live or near real-time data to fill information gaps, increase situational awareness, and enhance authoritative data.


To request crowdsourcing support or discuss capabilities, please email

Crowdsourcing Map Journal: https://arcg.is/0vXuKn

Crowdsourcing Efforts and Platforms Community Lifelines–Hurricane Dorian

All Lifelines

  • 2019 Hurricanes Crowdsourced Photos Map shows photos of the impacted area during Hurricane Dorian. Digital volunteers from GISCorps and CEDR Digital Corps monitor social media and other online sources and then upload the photos to the Photo Story Map. You can filter photos by lifeline in the dashboard.
  • Columbia University Twitter Feed is a new resource developed by the National Center for Disaster Preparedness, Columbia University specifically for Hurricane Dorian. It includes a GIS map on demographic, weather, and vulnerable populations in the hurricane’s path and another on the live twitter feed in Florida as the hurricane approaches.


Safety and Security

  • CrowdSource Rescue Map shows rescue requests including animal rescues, vetted civilian rescue teams, and other spontaneous volunteers providing rescue assistance using data from FEMA Urban Search and Rescue, some State and Local SAR, and Crowdsource Rescue.
    • Where and how many rescue requests are volunteers responding to?
    • Where have Search and Rescue (SAR) Teams been active in the past 72 hours?


Food, Water and Shelter

  • Florida EEI Map – Florida developed this comprehensive map journal to visualize EEIs across numerous lifelines.
  • Airbnb Open is an initiative where Airbnb hosts are authorized to donate their homes and provide free emergency shelter to people affected by the disaster and for emergency responders.
  • CEDR Shelter Map is integrated into the NAPSG Public Information Map, which includes live feeds from NOAA and NWS weather warnings and hurricane tracks. The shelter status and source information are provided for each shelter.
  • Code for America (C4A) Brigade created the Hurricane Dorian Website and has started to provide shelter information for Puerto Rico and Florida and will later provide the location of Distribution Points.

Health and Medical

  • Healthcare Ready.org RX Open Map shows the open and closed pharmacies.  It has been integrated into FEMA’s Health and Medical Lifeline Dashboard.
    • Where can survivors refill their prescriptions?


Energy (Power and Fuel)

  • GasBuddy’s Fuel Availability Tracker provides real-time updates of gas stations that have fuel and power. GasBuddy data is being integrated into FEMA’s Energy Lifeline Dashboard.
    • Is fuel available in the evacuation zone and potential routes?



  • Facebook Disaster Maps visualize the reduction of users by location and status of network coverage for 2G, 3G, and 4G services. When people use the Facebook mobile application with Location Services turned on, Facebook collects data on which towers are providing the connection and where the device is located.
    • What is the status of cellular service?



  • Waze Alerts provide real-time traffic and road conditions from Waze users through a navigation app or an online editable map. Waze data has been integrated into FEMA’s Transportation Lifeline Dashboard.
    • Which roads congested with evacuees?
    • What routes are flooded and impassable?
    • Are there isolated communities?


To request crowdsourcing support or discuss capabilities, please email FEMA-Crowdsourcing@FEMA.DHS.GOV


Updated on August 28, 2019